Job Title: Graduate Reference Assistant (GRA)
Location: Monmouth University Library
Job Summary: Assists library patrons with directional and routine entry-level questions at the Monmouth University Library
Eligibility: Eligibility is determined by the Graduate School in keeping with existing Graduate Assistant employment process.
Applicants must file an application for graduate assistantship.
Hours/Schedule: 6.5 hours per week. Schedule to be determined. Must be available M-F from 10 AM-6 PM
Evaluation: Ongoing evaluation based on job performance. Must maintain a weekly reflective journal/log
Training: One-on-one training will be provided by librarians on ongoing basis. Online training manual will be
Graduate Reference Assistant responsibilities:
staffs reference desk; answers directional and routine, entry-level reference questions via email, chat, telephone, or in-person
refers patrons to librarians or other information points as appropriate
maintains familiarity with library policies and working knowledge of University and Library websites
assists patrons with basic catalog, HawkFind, and single database searches
completes special projects at the request of librarians
Librarians will support the graduate assistants working at the reference desk by providing: