Media Literacy & Misinformation: How Misinformation Spreads

Per a 2017 study in the University of Michigan Journal of Law Reform, the purveyors of bots and trolls typically do not seek a specific outcome; rather, they deploy them to sow chaos, confusion and paranoia in order to disrupt institutions great and small. They typically can be found in online message boards and social media outlets, and can be deployed in a variety of situations. 

A Twitter bot is a type of automated software that controls a Twitter account. Automation of such accounts is governed by a set of rules governing use. Improper usage includes circumventing automation rate limits, a key indicator of nefarious bot behavior.

Experts use multiple criteria to judge whether a particular Twitter account is a bot. Learn to recognize some key telltale signs!

• Activity – How many posts per day have been generated by the account? The Oxford Internet Institute’s Computational Propaganda team views an average of more than 50 posts a day as suspicious.
• Suspicious patterns of likes/retweets – very high numbers of likes/retweets vs. original posts, often in quantities that are very close.
• High number of account followers, low number of account follows.

Source: Atlantic Council's Digital Forensic Research Lab

4chan, an online message board in which users remain anonymous, is responsible for some of the largest hoaxes, cyberbullying incidents and Internet pranks of the past few years, while Reddit has its own troubled history with fake news. While these and other message boards are by no means inherently bad, news and information appearing on such outlets should be treated with caution.

Sources: PC Magazine,  Washington Post

In June 2018, the European Parliament reported on fake news and disinformation attacks on member states, listing key actions to be taken in response. Strategies included:

• Strengthen media fact-checking operations
• Support quality journalism at all levels
• Educate public on how to recognize and respond to disinformation
• Highlight prominent examples and expose tactics, methods, and sources
• Increase security on communications platforms

Bots and trolls had a disruptive influence on the 2016 U.S. presidential election, spreading disinformation and propaganda via multiple outlets. We can diminish their influence by educating ourselves and by ignoring them!

Hamilton 2.0 is a website developed by the Alliance for Securing Democracy, a bipartisan, transatlantic initiative that works to publicly document and expose the ongoing efforts by Vladimir Putin and other authoritarian regimes to subvert democracy in the United States, Europe, and globally. Site users can view snapshots of Twitter bot traffic and view hot topics/hashtags and trending domains and URLs.

Per behavioral scientist Caroline Orr, an "astroturfed " social media campaign is a coordinated effort to sway public opinion in a particular direction by manipulating people's online behavior on multiple media outlets. Such campaigns typically consist of the following tactics:

• exploiting online algorithms to amplify certain content and push it onto people’s social media feeds and to the top of search engine results
• using a high volume of tweets to drown out real, reasoned debate between humans and replace it with false content that pushes fringe or extreme viewpoints into the mainstream, ultimately hijacking and derailing public discourse
• using divisive issues to widen existing cultural divides and promote infighting within a particular movement
• creating "manufactured consensus,"  or the illusion of popularity, so that an idea or position without much public support appears more popular and mainstream than it actually is

"Astroturf" campaign tactics push a specific message into public debate by artificial means, resulting in:

• coverage of the issue as a "trending topic" on both social media and traditional media outlets
• specific words or phrases show up as a "suggested search terms" or hashtags in web and social media searches
• feedback loops in which suggested search terms attract users who follow and participate in current social media trends

"Pizzagate" is a debunked conspiracy theory that went viral during the 2016 United States presidential election cycle, and an excellent example of how message boards and social media can rapidly spread fake news that does real world harm. Click here for an approximate timeline of the bizarre but true series of events.

Sources: Indictment document, U.S. v. Viktor Borisovich Netyksho, et al (1:18-cr-215, District of Columbia); Buzzfeed; New York Times; Billboard; Snopes.  

“Propaganda is amazing. People can be led to believe anything.” - Alice Walker

Artificial amplification (aka "signal boosting") of media content is a cause for concern because it can make it relatively easy to manipulate mass opinion, which in turn can have disastrous effects on the stability of democratic systems of governance.

Internet trolling is a behavior in which users post derogatory or false messages in a public forum such as a message board, newsgroup or social media. The purpose of trolling is to provoke others into displaying emotional responses or to normalize tangential discussion either for amusement or personal gain.

Sources: PC Magazine online encyclopedia, Collins English Dictionary

In a survey conducted in 2016, 64% of adults said that fake news had caused a great deal of confusion about the basic facts of current issues and events, while 23% said they themselves have shared a made-up news story online. In the United States, 93% of adults get at least some of that news online, either via mobile or desktop applications. Social media are a key driver of traffic to news sites, with Facebook leading the way.

Source: Pew Research Center

Not sure if you're dealing with a bot or an actual person? Try these tools:

Bot-o-Meter

Twitter Audit

Bot Sentinel

BotSlayer

NOTE: There is no foolproof bot detection app as of yet; the above tools may yield false positives or negatives over time. Use your best judgment!

Here are a couple articles on ways to spot a Twitter bot:

• How Pew Research Center identified bots on Twitter
• How to tell if you’re talking to a bot (Technology Review)